Return Policy

Last updated: August 7, 2026

We accept returns within 30 days of delivery. Items must be unused and in original packaging.

Non-Returnable Items

• Personalized items with custom printing (unless defective)
• Used electronics or costumes
• Items damaged due to improper use

How to Initiate a Return

• Email info@oddsendsnovelties.com with your order number
• We respond within 24-48 hours with instructions
• Ship to: 4210 Electric Rd #1141, Roanoke, VA 24018

Refund Processing

• Refunds processed within 5-7 business days
• Refunds issued to original payment method
• Shipping charges non-refundable except for defective items

Damaged or Defective Items

Contact us within 7 days with a photo for free replacement or full refund.

Contact Us

Email: info@oddsendsnovelties.com | Phone: +1 540-491-4615