Shipping policy

Shipping Policy & Delivery Costs 

We offer various shipping options & Free shipping on orders $59.00 and above - you will be asked to select a shipping method at checkout. 

Order Processing Time 

Please allow 2-3 days for processing and shipping. All orders placed during the weekend or on a public holiday will be sent from our warehouse on Monday or on the next business day. If the item ordered is being shipped from outside the continental USA, processing time may take 3-5 days. Order Processing to delivery may take up to 15 days from processed date as many are specialty items. 

Delivery Address & P.O. Boxes 
Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship to P.O. boxes. 

International Orders

Your package may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees. We recommend that you check with your local customs office before placing an order on our website as these fees can sometimes be significant and we are unable to calculate these for you. 

Tracking Your Order 

Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website. 

Returns, Refunds, and Exchanges 

We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our processes.